Warranty

JIGNPOP Warranty Information

At JIGNPOP, we carry premium fishing products from manufacturers around the world. Because each brand has its own warranty policies, all warranty coverage is determined directly by the manufacturer of the product you purchased.

If you ever need help understanding a brand’s warranty or starting a claim, our team is here to assist you.

 

General Warranty Policy

Manufacturer Warranty

Warranty terms vary by brand. Some manufacturers offer limited warranties, while others may provide extended coverage. Please refer to the specific brand’s official warranty page or contact us for guidance.

Sale & Clearance Items

All sale and clearance items are final sale and not eligible for warranty coverage. This applies to all brands sold through JIGNPOP.

 

Black Hole USA Rod Warranty

(For customers who purchased Black Hole USA rods through JIGNPOP)

Black Hole USA provides its own warranty program, which covers manufacturing defects in the rod blank only.

Warranty Term

  • Regular‑priced items: One‑year warranty from the date of purchase through an official Black Hole USA dealer.
  • Clearance/sale items: Six‑month warranty from the date of purchase.

Coverage

  • Manufacturing defects in the rod blank only.

Exclusions

The following are not covered under Black Hole USA’s warranty:

  • Breakage caused by bending the rod with your hand, a weight, or an object
  • Accidental or non‑fishing‑related damage
  • Swinging or lifting a fish into the boat with the rod alone
  • High‑sticking (lifting the rod beyond 45 degrees under load)
  • Component issues (guides, reel seat, handle, or any part other than the blank)
  • Lost or stolen rods

Replacement Guides

Black Hole USA carries spare guides for select models and can mail replacements upon request.

Replacement Policy

  • The first replacement is free, excluding shipping costs, within the applicable warranty period.
  • Clearance items remain limited to six‑month coverage.

Need Help?

If you have questions about a specific brand’s warranty or need assistance starting a claim, feel free to reach out to us. We’re happy to help guide you through the process.