How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We're doing our best to deliver it promptly for you.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do. Please email us your order list with your full shipping address to info@jignpop.com.

What is your return policy?

We accept returns and exchanges for unused, brand-new items in their original condition within 14 days of purchase. A $20 restocking/return surcharge applies to each return transaction, returns are limited to one item per transaction, and customers pay all return and exchange shipping costs. Apparel and sale or clearance items are final sale. Damaged-item claims must be reported within 24 hours of delivery with clear photos of the box, shipping label, packaging, and damaged item.Read more about our return policy

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See our policy page for details.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible at info@jignpop.com. Orders that have already been processed may not be eligible for changes.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) as well as Shop Pay, Apple Pay, Google Pay.

Do you accept store credit?

We accept store credit as a payment method.

Frequently Asked Questions

Here to Help. Sports!

Where you can find the help you need, explore in-store services, discover the world of Sports.

REPLACE. REPAIR. RETURN.

Product Services

Set Up

Available at all Sport Flagship and Outlet stores, Set Up offers complimentary board and binding mounting, stance...

Explore

Help & Advice

Your online guide for tips, gear maintenance advice, and help with all things Sports.

Explore

Tune Up

Drop into a participating Sports store for a hot wax and edge tune. No appointment necessary.

Explore

A Bunch of Know-It-Alls

Sports Guides are experts on every department at Sports—giving them a wealth of knowledge to better help you.

Explore

How can we help?

Q: How Do I Change Or Cancel My Order?

A:We are unable to guarantee an order can be modified or canceled after it has been placed. Please email us at maximize@gmail.com immediately after placing your order and we will let you know promptly (within 24 business hours) if we are able to cancel or modify your order.

Q: My Shipment Was Damaged, What Can I Do?

A:We are sorry if your gear arrived damaged! Immediately reach out to us about damaged products at maximize@gmail.com and we will provide a return label to send the damaged product back. If appropriate, you will be refunded or a replacement order will be shipped out.

Q: Gear Was Missing From My Order, What Can I Do?

A:If there are missing items on your order, if the item is in stock, we will send an expedited replacement order to get the gear you originally ordered. Please call us or email us at maximize@gmail.com

Q: Where Is My Package?

A:After your order has shipped, you will receive an automated email with tracking information. Please note, it can take 24 hours for the tracking to become active.

You can also track your package before it ships under "Order Status."

Q: How Can I Exchange A Product?

A:If you need a different size, color, or product please return your item(s) for a refund and place a new order at your convenience- we are unable to facilitate traditional exchanges. If you originally bought an item on sale, please reach out to us at maximize@gmail.com and we can match the sales price if applicable.

FAQs

Product Services

How can we help?

Join 50,000+ Everyday Anglers